electric bikes that don't look electric
Pick one up ready built from our stores or phone us and
have one delivered anywhere in the UK.
Our road e-bikes also have quick realease front wheel,
so will go easily in most cars.
Woosh Bikes Ltd
Mail orders: 01702 435566
(support and general enquiries)
Woosh Bikes, 42-46 Queens Road,Southend SS1 1NL
Open Mon-Sat from 10AM to 5PM.
Cambridge Store 01223 755566
World of Computers building,133 Cambridge Rd,
Milton,
Cambridge CB24 6AZ
Open Mon-Fri from 10AM to 5PM, Sat 10AM to 1PM.
Frequently asked questions about electric bikes | ||||||||||||||||||||||
About Woosh electric bikes in particular: | ||||||||||||||||||||||
Why don't Woosh electric bikes have a Bosch or a Swiss motor?Primarily because those motors cost a lot. They are also more difficult to replace, you can see the e-bike motor videos here. | ||||||||||||||||||||||
How much do you carry in spares?We carry around 10% of our stocks to insure good servicing and dependability. | ||||||||||||||||||||||
why can't you be precise about the range?Because the answer depends so much on terrain and riders.On flat roads, you will need between 10 Watt Hours and 12WH per mile, more going uphill, less if you cycle along to help the motor (for comparison, a pedalling human needs about 14WH or 120 nutritional calories per mile). An e-bike with a 36V 10AH battery (360WH) will give you 30-36 miles on flat roads Again, your range will reduce substantially if you are slowed down by headwinds. Braking will also reduce the range. If you intend to buy a bike for commuting, allow at least 25% leeway for traffic lights in towns and cities. | ||||||||||||||||||||||
Does the motor cut out when going round corners?For your safety, the motor will cut out when you apply the brakes, even just a little.Please do so when riding fast round corners. The motor will also cut out when you go faster than 15 miles per hour or when going up an incline too steep for the 250W motor to carry your weight uphill. Some riders achieve amazing speeds (25mph+) by using a combination of motor assistance up to 15mph and top-up pedalling. | ||||||||||||||||||||||
Will your bikes sail up hills?It depends on your weight.If you are over 14 stone, look at our Sirocco X 2 model, which has a powerful 15A battery and will get you up most inclines. Over 16 stone? No...you'd be better with a moped. In general, rear hub motors are NOT suitable for mountain roads nor off-roading, you will need chain drive motors for the necessary torque. | ||||||||||||||||||||||
What happens if I live miles away and things go wrong?Just telephone support on 01702 435566. If it's complicated, we will arrange with a local bike shop (often your nearest Halfords) where you live to sort out your problem.Please see our After Sales Service and support section | ||||||||||||||||||||||
Where are your bikes made?They are made in Shanghai, China. In fact, all bikes under £2000 are made in China.We specify the components, Kenda tyres for example are made in Taiwan, but assembly is in China. | ||||||||||||||||||||||
Do you deliver overseas?Only to Scottish islands, the Channel islands, the Isle of Man and the Isle of Wight!These incur a charge for the crossing, normally paid for by the customer – our delivery up to the port is free. We regret we are unable to offer a service to Europe at present. | ||||||||||||||||||||||
Are your electric bikes safe?Yes, they conform to European EN15194 and UK EPAC standards and come with full certification. | ||||||||||||||||||||||
Can I derestrict your electric bikes?No. A lot of self builders overvolt the Bafang motor or use souped-up controllers to get extra speed, don't.It will void your warranty. | ||||||||||||||||||||||
Discounts.... so you don't need to ask5 to 9 bikes: less 5%10 bikes plus: less 10% Caller customers: Paid by cash (bank notes, not coins!): less 2% | ||||||||||||||||||||||
About electric bikes in general: | ||||||||||||||||||||||
1. What's so good about electric bikes?They take the strain from your legs, making cycling much easier.Riding them is such fun that you get out more and get fitter. Cheap to run, no parking fees, no CBT, road tax, insurance, MOT!! | ||||||||||||||||||||||
2. Any bad points?They are heavier than normal bikesThey need a bit more maintenance than a standard bike... but that's pretty much it! | ||||||||||||||||||||||
3. How fast can they go?The legal limit in the UK is 15mph powered by the motor | ||||||||||||||||||||||
5. How do the electrics work?Just switch on the key and either start pedalling or turn the throttle gently down towards you.The bike will move along under its own power, and braking will cut this off. Woosh bikes have both pedal and throttle assist, european made bikes only have pedal assist. | ||||||||||||||||||||||
4. Does the e-bike recharge as you go along?No - you need to use the charger supplied | ||||||||||||||||||||||
4. How do I know that the battery is fully charged?You need to leave the battery on charge until the charging light goes green.The battery level indicator shows the voltage, not the capacity. | ||||||||||||||||||||||
5. How long is the battery expected to last?The battery should have around 700-1000 recharge cycles, about 3 years.Its capacity diminishes over time, when it goes down to 75%, you should replace it. Do not run the motor on a flat battery, the weakest cell may get damaged and always put the battery back on charge when you come back from a ride. | ||||||||||||||||||||||
6. How much is the cost of replacement batteries?Currently, £135 for 36V 8AH battery, £215 for 36V 10AH battery and £299 for a Sirocco 2X 36V 15AH battery. See the section on batteries here. | ||||||||||||||||||||||
7. How much is the cost of replacement motor wheels?Currently, £149 for a complete motor wheel (without tyres) with Bafang motor. | ||||||||||||||||||||||
8. Where else can I find e-bike spare parts?We use Shimano kits (or compatible) for all moving parts. Virtually all mechanical parts can be found at your local bike shops or online.Bafang motors and Lithium polymer batteries are widely available in the UK. Check out the pedelecs forum for useful information. | ||||||||||||||||||||||
I still have questions.Please follow this link ‘webform’ to submit questions by email or call us on (01702) 435566 10 - 5 Mons to Sats. Please also read our sales condition |
