Everything you need to know — written in plain English, no jargon.
Battery types, care, charging and maintenance tips. How to get the most miles from your battery.
Read guide →Step-by-step guide to purchasing your e-bike or kit from us — online, by phone, or in person.
Read guide →What makes Woosh different, and why thousands of customers have chosen us over the years.
Read guide →Comprehensive warranty information and coverage details for all our bikes and conversion kits.
Read guide →Local bike shops and mobile mechanics across the UK who can help with fitting and technical support.
Find a helper →How the Cycle to Work scheme works, how much you can save, and how to use it with Woosh.
Read guide →User manuals, installation guides, and technical documentation for all our bikes and kits.
View manuals →Terms and conditions for purchases and services. Returns, cancellations, and delivery information.
Read more →More ways to find what you need.
Pre-owned e-bikes and kits — inspected and warrantied by our team before sale. Save money safely.
Browse secondhand →Connect with fellow e-bike enthusiasts, share your experiences, and get advice from the Woosh community.
Visit the forum →Woosh Bikes started over 15 years ago with a simple idea — make electric cycling accessible, affordable, and properly supported. We're still based in Southend-on-Sea, still hand-building every bike ourselves, and still answering the phone when you call.
We're not a faceless online warehouse. We're a team of people who ride e-bikes, love talking about them, and genuinely care about your experience long after you've bought from us.
We're happy to help with any question, big or small. No automated systems — speak directly with real people.