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Battery Information

Batteries & Charging

Everything you need to know about battery types, care, and long-term maintenance for your Woosh e-bike.

Available Batteries

36V Batteries

  • 36V 11AH — Standard range
  • 36V 13AH — Extended range
  • 36V 15AH — Long range

48V Batteries

  • 48V 11AH — High performance
  • 48V 13AH — Extended performance

Charging Guidelines

  • Charge after each use for optimal battery life
  • Use only the supplied charger
  • Avoid charging in extreme temperatures
  • Full charge takes approximately 4–6 hours
  • For each mile ridden, allow ~10 minutes charging time

Storage Tips

  • Store in a cool, dry place
  • Keep battery at 40–80% for long-term storage
  • Avoid freezing temperatures
  • Check charge monthly during storage

Battery Warranty

2 Years Warranty

Covers capacity loss below 80% within 2 years or 500 charge cycles — whichever comes first.

Common Questions

How long does the battery last?

Around 5 years / 700–1,000 charge cycles. Capacity gradually diminishes — when it drops below 75%, it's time to replace. The more you ride, the better the battery retains its capacity.

Why can't you be precise about range?

Range depends heavily on terrain, speed, headwind, and rider input. On flat roads a bike needs 10–12Wh per mile. A 36V 10AH battery (360Wh) gives roughly 30–36 miles on the flat. Allow at least 25% leeway if commuting through traffic.

How do I know the battery is fully charged?

Leave on charge until the charging light goes green and stays green for 5 minutes.

Need battery advice?

Call us — we can recommend the right battery for your bike and riding style.

01702 684444