Call us: 01702 684444  ·  Mon–Fri, 10am–5pm
Free UK delivery on all complete kits & bikes  ·  ★ 4.8/5 on Trustpilot
Knowledge Base

Information Centre

Guides, manuals, warranty details, and everything else you need to get the most from your Woosh e-bike.

Guides & Support

Everything you need to know — written in plain English, no jargon.

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Batteries
Battery types, care, charging and maintenance tips. How to get the most miles from your battery.
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How to Buy
Step-by-step guide to purchasing your e-bike or kit from us — online, by phone, or in person.
Why Choose Woosh
What makes Woosh different, and why thousands of customers have chosen us over the years.
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Warranty
Comprehensive warranty information and coverage details for all our bikes and conversion kits.
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Local Helpers
Local bike shops and mobile mechanics across the UK who can help with fitting and technical support.
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Cycle to Work
How the Cycle to Work scheme works, how much you can save, and how to use it with Woosh.
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Manuals
User manuals, installation guides, and technical documentation for all our bikes and kits.
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Sales Conditions
Terms and conditions for purchases and services. Returns, cancellations, and delivery information.

Also from Woosh

More ways to find what you need.

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Secondhand Bikes
Pre-owned e-bikes and kits — all inspected and warrantied by our team before sale. A great way to save money.
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Community Forum
Connect with fellow e-bike enthusiasts, share your experiences, and get advice from the Woosh community.
About Us

A small team. A big passion.

Woosh Bikes started over 15 years ago with a simple idea — make electric cycling accessible, affordable, and properly supported. We're still based in Southend-on-Sea, still hand-building every bike ourselves, and still answering the phone when you call.

We're not a faceless online warehouse. We're a team of people who ride e-bikes, love talking about them, and genuinely care about your experience long after you've bought from us.

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Based in Southend-on-Sea
Every bike hand-built and tested at our Essex workshop before it leaves us.
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15+ Years Experience
Building and selling electric bikes since before most of today's brands existed.
4.8 / 5 on Trustpilot
Hundreds of verified reviews from real customers — we're proud of every one.
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Lifetime Support
We're here long after the sale — by phone, email, or in person at our workshop.

Can't find what you need? Just ask.

We're happy to help with any question, big or small. No automated systems — just real people who love bikes.

📞 01702 684444